FAQ

Ordering

Q: How do I place an order? Simply browse our collections, add items to your cart, and check out securely. You'll receive an order confirmation by email right away.

Q: Can I change or cancel my order? If your order hasn't shipped yet, email us as soon as possible at dm0953323@gmail.com and we'll do our best to accommodate changes.

Shipping

Q: How long does shipping take? Orders are processed within 1–3 business days and typically arrive within 7–14 business days.

Q: Do you ship internationally? We currently ship within the United States.

Q: How can I track my order? You'll receive a tracking number by email as soon as your order ships.

Returns

Q: What is your return policy? We offer a 30-day return window for unused items in their original packaging.

Q: My item arrived damaged — what do I do? Contact us within 7 days with photos of the damage, and we'll send a replacement or full refund at no extra cost.

Products

Q: Are your products sustainably made? We choose our products carefully for quality and durability, favoring natural materials wherever possible.

Payment

Q: Is my payment information secure? Yes — all payments are processed through secure, encrypted checkout.

Q: What payment methods do you accept? We accept all major credit cards, PayPal, and other secure payment methods available at checkout.